# 100 Claude Prompts to Automate Your Business

Free library by Nexaflow AI — 100 ready-to-use prompts in 10 categories, built around the real admin jobs that eat a small business owner's week: chasing leads, answering emails, chasing invoices, bookings, reports, onboarding, reviews and team admin.

## How to use them

1. **Pick the task you're facing** — find the category, pick the prompt.
2. **Add your context** — replace everything in [square brackets] with your own details: your business, your customer, your numbers. The more specific you are, the better the result.
3. **Paste it into Claude** (Claude.ai or the Claude app) and run it.
4. **Review the output before anything goes live** — check names, prices, dates and tone. Claude drafts, you decide.

No prompt here sends anything for you. They draft, summarise, plan and organise — you stay in charge of what goes out.

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## 01 — Lead follow-up & missed calls

**1.1 Missed-call text-back**
> I run a [type of business, e.g. plumbing company] and I missed a call from a potential customer. Write a short, friendly SMS I can send within 10 minutes of the missed call. It should apologise briefly, say I'll call back within [timeframe], and ask what they need. Under 40 words, no jargon, no exclamation marks.

**1.2 Follow up a quote that went cold**
> I sent a quote for [service] to [customer name] on [date] for [amount], and I haven't heard back in [number] days. Write me a 3-message follow-up sequence: a short check-in today, a helpful nudge in 3 days, and a final close-the-loop message in 7 days. Each one under 60 words, friendly, no pressure, no discounts offered.

**1.3 Voicemail script for missed calls**
> Write a 20-second voicemail greeting for my [type of business]. It should say we're often on jobs and can't pick up, promise a call back within [timeframe], and tell the caller they can also reach us by [text/WhatsApp/email]. Warm and professional, not stiff.

**1.4 Prioritise today's callbacks**
> Here is my list of people to call back today: [paste the list with names, what they asked about, and when they called]. Rank them in the order I should call, most urgent first. For each one, give me one line on why it ranks there and the first thing to say when I ring.

**1.5 Re-engage an old lead**
> I have a list of people who enquired about [service] 3–6 months ago and never booked: [paste names and what they asked about, if known]. Write a short, human check-in message I can send each of them. It should feel personal, not like a mass email, and give them one easy reason to reply. No hard sell.

**1.6 Follow up a no-show appointment**
> A customer, [name], didn't turn up for their [appointment type] on [date] at [time]. Write a short message asking if everything is alright and offering to rebook. Friendly, no guilt trip, and include two alternative times: [option 1] and [option 2].

**1.7 Reply to a website enquiry**
> A potential customer just sent this enquiry through my website: "[paste the enquiry]". My business is [business type] in [area], and I usually [how you work, e.g. quote after a quick call]. Draft a reply that answers their question, asks the one or two things I need to quote, and suggests the next step. Under 120 words, human tone.

**1.8 Follow up after sending a quote**
> I sent a quote to [customer name] for [service, amount] yesterday. Write a short follow-up message to send in 2 days if I haven't heard back. It should check they got the quote, ask if anything is unclear, and offer a quick call — without sounding pushy or desperate.

**1.9 Speed-to-lead audit**
> I want to find where I'm losing leads through slow replies. Here is how enquiries currently reach me: [list your channels, e.g. phone, website form, Facebook, email] and roughly how long each one takes me to answer: [times]. Tell me where the biggest leaks are, which channel to fix first, and give me a simple 3-step plan to answer every enquiry within [target time].

**1.10 Out-of-hours auto-reply**
> Write an out-of-hours auto-reply for my [type of business] for [channel: text / WhatsApp / Facebook]. It should thank them, say we're closed until [time], promise a reply first thing, and point them to [booking link / website] if they want to book now. Under 50 words.

---

## 02 — Email & customer replies

**2.1 Reply to a customer complaint**
> A customer sent this complaint: "[paste the complaint]". My business is [business type]. Draft a reply that apologises properly, takes responsibility where it's due, explains what I'll do to fix it, and offers [your remedy, e.g. a revisit / a partial refund / a replacement]. Calm, professional, no excuses, no corporate speak. Under 150 words.

**2.2 Reply to a pricing question**
> A customer asked: "[paste their pricing question]". I don't quote blind — I need to know [what you need to know, e.g. the size of the job, the location] before I can price it. Draft a reply that is honest about that, asks the two or three things I need, and keeps them interested. Friendly, under 100 words.

**2.3 Turn a long email thread into actions**
> Here is an email thread with a customer/supplier: [paste the thread]. Summarise it in 5 bullet points: what was agreed, what is still open, and what I need to do next, with dates where mentioned. Then draft the reply I should send to move it forward.

**2.4 "We're fully booked" reply that keeps the customer**
> A customer wants to book [service] but I'm fully booked until [date]. Draft a reply that says so honestly, offers them [alternative: waitlist / next available date / a shorter service], and makes them feel looked after rather than turned away. Under 100 words.

**2.5 Follow up a customer who hasn't replied**
> I emailed [customer name] about [subject] on [date] and haven't heard back. Draft a short follow-up email: one line reminding them what it was about, one question that needs their answer, and a simple next step. Polite, short, no guilt.

**2.6 Policy-change email to existing customers**
> I'm changing [what's changing, e.g. my prices / my opening hours / my booking terms] from [date]. The reason is [brief reason]. Draft an email to existing customers that explains it plainly, tells them what it means for them, and thanks them for sticking with me. Under 150 words, no corporate speak.

**2.7 Reply to a refund request**
> A customer is asking for a refund for [product/service] because [reason]. My refund policy is [policy]. Draft a reply that is fair and professional: acknowledge their frustration, explain what I can do under the policy, and offer the best resolution I can. Under 150 words.

**2.8 Sort the inbox by urgency**
> Here are the subjects and first lines of the emails in my inbox: [paste the list]. Sort them into three groups: reply today, reply this week, and can wait. For each one, give me a one-line reason and the first action to take.

**2.9 Out-of-office message that still helps**
> Write an out-of-office email reply for [dates I'm away]. It should say when I'm back, point urgent enquiries to [alternative contact or booking link], and set expectations honestly. Short, friendly, no corporate speak.

**2.10 Turn customer questions into an FAQ page**
> These are the questions customers ask me most often: [paste the questions]. Turn them into an FAQ page draft for my website: a clear question-and-answer for each one, written in plain English, with my answers based on this info: [your answers or key facts]. Keep each answer under 50 words.

---

## 03 — Invoicing & payment chasing

**3.1 First reminder — 7 days overdue**
> Write a polite first payment reminder email for invoice [number] for [amount], sent to [customer name] on [date], now 7 days overdue. Assume they simply forgot. Friendly, one paragraph, include the invoice number, amount, due date and how to pay: [payment details/link]. No threats, no legal language.

**3.2 Second reminder — 14 days overdue**
> Write a firmer second payment reminder for invoice [number] for [amount] to [customer name], now 14 days overdue. I've already sent one reminder on [date]. Keep it professional but clear: I need the payment by [date], and ask them to tell me if there's a problem. Under 120 words.

**3.3 Final notice — 30 days overdue**
> Write a final payment notice for invoice [number] for [amount] to [customer name], now 30 days overdue. State the amount, the original due date, and that I'll have to pause further work until it's settled. Firm and factual, not aggressive, and leave the door open for them to get in touch.

**3.4 Chase a late payer without burning the relationship**
> A good long-term customer, [name], owes [amount] for [invoice/service] and is [number] days late. I want the money but I don't want to lose them. Draft a message that is warm and direct: it names the amount and the invoice, asks if everything is alright, and offers to sort out a plan if they're having a tight month. Under 120 words.

**3.5 Invoice email for a new customer**
> Write a short email to send with an invoice to a first-time customer. It should thank them, state the invoice number, amount and due date, explain how to pay ([payment methods]), and say who to contact with questions. Professional but friendly, under 100 words.

**3.6 Who owes what — from a list of invoices**
> Here is my list of outstanding invoices: [paste invoice number, customer, amount, due date for each]. Give me a tidy summary: total owed, who owes the most, which invoices are overdue and by how long, and the three I should chase first, with a one-line reason for each.

**3.7 Payment terms explainer for new clients**
> Write a short, plain-English explanation of my payment terms for new clients: [your terms, e.g. payment due within 14 days, 50% deposit upfront, bank transfer or card]. It should sound fair and professional, not like a legal document, and fit in an email or on my website. Under 120 words.

**3.8 Offer a payment plan**
> A customer, [name], owes [amount] and has told me they're struggling to pay it all at once. I want to offer a payment plan: [your offer, e.g. three monthly payments of £X]. Draft a message that offers it clearly, states the amounts and dates, and asks them to confirm. Kind, clear, no judgement.

**3.9 Thank a customer who pays on time**
> Write a short thank-you message to a customer who always pays on time. It should feel genuine, not automated — one or two sentences I can add to their next invoice email or send on its own.

**3.10 End-of-month overdue summary**
> Here are my invoices for this month: [paste invoice number, customer, amount, status — paid/unpaid/overdue]. Write a short end-of-month summary for me: total invoiced, total received, total still owed, and a list of the overdue ones with how many days late each one is. Then suggest the order I should chase them in.

---

## 04 — Scheduling & bookings

**4.1 Booking confirmation message**
> Write a booking confirmation message for a customer who just booked [service] on [date] at [time] at [location]. Include the date, time, what to expect, what they should bring (if anything), and how to reschedule. Friendly and clear, under 100 words.

**4.2 Appointment reminder — 24 hours before**
> Write a short appointment reminder message to send 24 hours before a booking: [service] on [date] at [time] at [location]. Remind them of the time, tell them what to bring ([items, if any]), and ask them to reply YES to confirm or let me know if they need to move it. Under 60 words.

**4.3 Reschedule message for a cancelled appointment**
> I need to cancel/reschedule a customer's appointment: [service] on [date] at [time]. The reason is [brief reason]. Write a message that apologises, explains briefly, and offers two new times: [option 1] and [option 2]. Short and human.

**4.4 No-show follow-up**
> A customer missed their appointment for [service] on [date] at [time] without letting me know. Write a short message checking they're alright, letting them know about my cancellation policy ([policy, if any]), and offering to rebook. No guilt trip, under 80 words.

**4.5 Booking page copy for the website**
> Write the copy for a simple "Book now" page for my [type of business]. It should explain the three steps to book ([step 1, step 2, step 3]), what happens after they book, and answer the two questions people ask most: [question 1] and [question 2]. Plain English, under 200 words.

**4.6 Weekly schedule summary**
> Here are my bookings for next week: [paste day, time, customer, service for each]. Turn them into a clear day-by-day summary I can read in 30 seconds, and flag anything that looks tight: back-to-back bookings, gaps too short to travel, or days that are overloaded.

**4.7 Double-booking check**
> Here is my list of bookings for [date/week]: [paste them with times]. Check for any clashes, overlaps, or travel-time problems between jobs at different locations: [locations, if relevant]. Tell me exactly which bookings conflict and suggest how to fix each one.

**4.8 Seasonal availability announcement**
> Write a short announcement for [Facebook / email / website] about my availability for [season/period, e.g. Christmas, summer]. I'm taking bookings from [date] to [date], I'm closed on [dates], and the last booking date is [date]. Friendly, clear, under 100 words.

**4.9 Waitlist message when fully booked**
> I'm fully booked for [service] until [date]. Write a message I can send to people who ask to book, offering them a place on the waitlist: explain how the waitlist works, when I'd contact them, and give them the option to book the next available slot on [date] instead. Under 100 words.

**4.10 Tomorrow's preview**
> Here is tomorrow's schedule: [paste bookings with times, customers, services, locations]. Give me a short preview: what time I start, any prep I need for each job, travel notes between jobs, and anything I should bring or check before I leave.

---

## 05 — Lead capture & CRM

**5.1 Turn a messy list into a tidy lead table**
> Here is a messy list of leads from [source, e.g. my notebook / Facebook messages / email]: [paste the list]. Turn it into a tidy table with these columns: name, contact, what they asked about, source, date, and status (new / replied / quoted / booked / lost). Flag any entries where I'm missing contact details.

**5.2 Score leads by likelihood to buy**
> Here are my current leads: [paste name, what they asked about, when they enquired, and any notes for each]. Score each one from 1–5 on how likely they are to book, based on how specific their enquiry was, how recent it was, and whether they've replied. Give me the ranked list with a one-line reason per lead, and tell me who to follow up first.

**5.3 Welcome message for a new lead**
> Write a short welcome message to send to a new lead who just enquired about [service] through [channel]. It should thank them, confirm what happens next ([your next step, e.g. I'll call you within 2 hours]), and ask the one thing I need to help them: [question]. Under 80 words, human tone.

**5.4 Qualify a lead before quoting**
> I get a lot of enquiries for [service] and I want to stop quoting people who were never going to book. Give me 5 short qualifying questions I can ask a new lead that will tell me: their budget range, their timeline, whether they've had quotes elsewhere, and how serious they are. The questions should feel helpful, not like an interrogation.

**5.5 Follow-up plan by lead source**
> My leads come from [list your sources, e.g. website, Facebook, Google, referrals]. For each source, give me a short follow-up plan: how fast to reply, what to say first, and how many times to follow up before I stop. Keep it practical — I'm one person, not a sales team.

**5.6 Monthly lead source report**
> Here are last month's leads: [paste name, source, and outcome — booked / quoted / no reply / lost — for each]. Tell me which source brought the most leads, which brought the most bookings, and which had the worst reply rate. Then give me one thing to change next month for the weakest source.

**5.7 Re-engage a lead who went quiet**
> A lead, [name], enquired about [service] on [date], I replied, and then they went quiet. Write a short follow-up message to send now. It should feel personal, remind them what they asked about, and ask one easy question that makes replying simple. No pressure, under 60 words.

**5.8 Lead capture form questions**
> I'm adding a contact form to my website for [type of business]. Give me the 6 questions it should ask — enough to quote accurately, but not so many that people give up halfway. For each question, tell me why it's there and whether it should be required or optional.

**5.9 Tag and sort a list of contacts**
> Here is a list of my contacts: [paste names with a note on each — customer, lead, supplier, past customer, etc.]. Sort them into groups (customers, warm leads, cold leads, past customers, suppliers, other) and tell me how many are in each group. Flag anyone who looks like a past customer I haven't spoken to in 6+ months.

**5.10 Weekly pipeline summary**
> Here is where my leads stand this week: [paste name, stage, value if known, and last contact date for each]. Give me a short weekly summary: how many leads at each stage, total potential value, who I haven't contacted in over a week, and the three follow-ups that matter most this week.

---

## 06 — Content & social media

**6.1 Turn one job into a social post**
> I just finished this job: [describe the job, the problem, and what changed for the customer]. Turn it into a short social media post for [Facebook / LinkedIn / Instagram]. Start with the customer's problem, say what I did, end with the result. Human tone, no hashtags stuffed in, no sales pitch at the end, under 120 words.

**6.2 A month of post ideas from one service**
> My main service is [service] and my customers are [who they are]. Give me 12 post ideas for this month — one per week for Facebook/LinkedIn plus extras — each one based on a real question customers ask or a real job I've done. For each idea, give me the hook (first line) and two bullet points on what to cover. No generic ideas like "post a motivational quote".

**6.3 Before/after post about a recent job**
> I did a job where the before was [describe the before] and the after was [describe the after]. The customer said: "[quote, if any]". Write a before/after post for [platform] that tells the story in under 100 words, in my voice — plain, no hype, no emojis in every line.

**6.4 Reply to a comment on a post**
> Someone commented this on my post: "[paste the comment]". My post was about [topic]. Draft a reply that is friendly and human, answers their point properly, and asks them a question back so the conversation continues. Under 50 words. Don't pitch my services.

**6.5 Turn a customer question into a post**
> A customer asked me: "[paste the question]". This is something a lot of people get wrong about [topic]. Turn it into a short educational post for [platform]: start with the question, give the straight answer, and finish with one practical tip. Under 150 words, no jargon.

**6.6 Google Business Profile post for a local offer**
> Write a short Google Business Profile post about [offer or news, e.g. 10% off first bookings in November]. It should say what the offer is, who it's for, the dates it runs, and how to book: [booking method]. Under 100 words, plain English, local and friendly.

**6.7 Caption for a photo of a finished job**
> I'm posting a photo of a finished job: [describe what's in the photo]. Write a caption for [Instagram / Facebook] that says what the job was, one thing that made it tricky or interesting, and the result for the customer. Short, human, no hashtags in the caption itself — put 5 relevant hashtags on a separate line at the end.

**6.8 Post announcing a new service**
> I'm now offering [new service] for [who it's for]. It helps them [what problem it solves]. Write a short announcement post for [platform] that explains what it is, who it's for, and what to do if they're interested — without sounding like an advert. Under 120 words.

**6.9 Turn a review into a social post**
> A customer left this review: "[paste the review]". Turn it into a short social post that shares what they said (keep their words where they matter), thanks them, and tells people what the job involved: [brief job details]. Under 100 words, no bragging.

**6.10 Weekly content plan from rough notes**
> Here are my rough notes for this week — jobs done, questions asked, things I noticed: [paste your notes]. Turn them into a content plan for this week: 3 post ideas for [platform], each with a first line and 2–3 points to cover, using only real things from my notes. Nothing invented.

---

## 07 — Reports & admin

**7.1 Turn a week of notes into a weekly summary**
> Here are my rough notes from this week: [paste your notes — jobs, calls, problems, wins]. Turn them into a short weekly summary: what got done, what didn't, what needs doing next week, and any money in or out that I mentioned. Under 200 words, bullet points.

**7.2 Monthly revenue summary**
> Here are the jobs I invoiced this month: [paste job, customer, amount, paid/unpaid for each]. Give me a monthly summary: total invoiced, total received, total outstanding, my best-paying job type, and the one number I should watch next month. Keep it to one page.

**7.3 Meeting notes into actions**
> Here are my notes from a meeting/call with [person] on [date]: [paste the notes]. Turn them into a clear action list: who does what, by when. Then draft a short follow-up message to [person] confirming what was agreed.

**7.4 Draft a simple SOP from how you do a task**
> I want to write down how I do [task, e.g. onboarding a new customer / closing up at the end of the day] so someone else can do it the same way. Here is how I do it now: [describe the steps as you do them]. Turn it into a simple numbered checklist with a short note on each step, written so a new starter could follow it without asking me.

**7.5 Summarise a long supplier email or contract**
> Here is a long email/contract from [supplier]: [paste it]. Summarise it for me in plain English: what they're offering, what it costs, what I'm committing to, any deadlines, and anything I should be careful about. Then list the three questions I should ask them before I agree.

**7.6 End-of-month checklist**
> Give me an end-of-month admin checklist for my [type of business]. Cover: invoices, expenses, bookings for next month, follow-ups, stock/supplies, and one thing to review about the month. Keep it to 10 items I can actually get through in an hour.

**7.7 Compare two supplier quotes**
> I'm comparing two quotes: Supplier A: [paste quote details]. Supplier B: [paste quote details]. Compare them side by side: price, what's included, what's missing, delivery/timing, and any hidden costs you can spot. Then tell me which one looks better value and why — and what to ask each supplier before I decide.

**7.8 Turn voice-note ramblings into a to-do list**
> I recorded myself talking through what's on my mind for the business: [paste the transcript or your notes]. Turn it into a tidy to-do list grouped by: today, this week, and later. Drop anything that's just me thinking out loud, and keep anything that's an actual task with a clear next action.

**7.9 Price list update announcement**
> I'm updating my prices from [date]: [old price → new price for each service/product]. Write a short announcement for [email / Facebook / website] that explains the change honestly, gives the new prices clearly, and thanks customers. Under 120 words, no corporate speak.

**7.10 Year-in-review summary**
> Here are my monthly notes from this year: [paste a line or two per month — jobs, revenue, wins, problems]. Write a short year-in-review summary for me: the best month and why, the biggest lesson, what grew, what shrank, and three things to focus on next year. Honest, not a highlight reel.

---

## 08 — Customer onboarding

**8.1 Welcome email for a new customer**
> Write a welcome email for a new customer who just booked [service] with my [type of business]. It should thank them, tell them what happens next ([your next steps]), what I need from them ([details/documents]), and how to reach me with questions. Warm and clear, under 150 words.

**8.2 Onboarding checklist for a new client**
> I'm taking on a new client for [service]. Give me an onboarding checklist covering everything I need before I start: details to collect, documents to send, access or logins needed, expectations to set, and the first milestone. Keep it to one page I can reuse for every new client.

**8.3 "What happens next" message after someone books**
> A customer just booked [service] for [date]. Write a short message telling them exactly what happens between now and the job: [your steps, e.g. I'll confirm the day before, I need the gate code, the job takes about 3 hours]. Clear, reassuring, under 100 words.

**8.4 Collect the details you need from a new customer**
> I need to collect details from a new customer before I can start [service]. The details I need are: [list them]. Write a short, friendly message asking for them, explaining briefly why I need each one, and giving them the easiest way to send them ([email / form / text]). Under 120 words.

**8.5 First-week check-in message**
> A new customer started with me [number] days ago for [service]. Write a short check-in message asking how things are going so far, whether anything is unclear, and if there's anything they need. Genuine, not a sales message, under 60 words.

**8.6 Handover summary when a job starts**
> I'm starting work for [customer name] on [date]. Here is everything I know about the job: [paste the details — what they asked for, what was agreed, price, timeline, any special notes]. Turn it into a one-page handover summary I can check before I start, with the key facts at the top and any risks or things to double-check flagged.

**8.7 Set expectations email**
> Write an email for a new customer that sets expectations clearly for [service]: how long it takes ([timeframe]), what I need from them ([details/access/decisions]), how I'll keep them updated ([how often and how]), and what happens if something changes. Honest and friendly, under 150 words, no fine print.

**8.8 New customer intake form questions**
> I'm making an intake form for new customers of my [type of business]. Give me the 8 questions it should ask to get everything I need to start work — no more, no less. For each one, tell me why it's there and whether it should be required.

**8.9 Thank-you message after the first job**
> I just finished a first job for a new customer, [name]. Write a short thank-you message: thank them for choosing me, ask if they're happy with the work, and let them know the easiest way to book again or leave a review — without pushing. Under 80 words.

**8.10 Turn onboarding feedback into improvements**
> Here is feedback from recent new customers about their first experience with me: [paste the feedback]. Tell me the top three things to improve about my onboarding, with one concrete fix for each, and one thing I'm already doing well that I should keep.

---

## 09 — Reviews & reputation

**9.1 Reply to a 5-star review**
> A customer left this 5-star review: "[paste the review]". Draft a short public reply that thanks them by name, mentions something specific from their review, and sounds like a real person wrote it — not a template. Under 50 words.

**9.2 Reply to a 3-star review**
> A customer left this 3-star review: "[paste the review]". Draft a public reply that thanks them for the honest feedback, acknowledges the point they raised ([the point]), and says what I'll do about it — without being defensive. Under 80 words.

**9.3 Reply to a 1-star review**
> A customer left this 1-star review: "[paste the review]". Here's what actually happened from my side: [your version, briefly]. Draft a calm, professional public reply that doesn't argue, apologises for their experience, corrects anything factually wrong without sounding defensive, and invites them to contact me directly to sort it out. Under 120 words.

**9.4 Ask a happy customer for a review**
> A customer, [name], just told me they're really happy with [job/service]. Write a short message asking them to leave a review on [Google / Facebook / Trustpilot], with the link: [review link]. Make it easy — tell them it takes 2 minutes and they can just say what the job was and how it went. No pressure, under 60 words.

**9.5 Turn reviews into website testimonials**
> Here are recent reviews from my customers: [paste 3–5 reviews]. Pick the strongest lines from each and turn them into short testimonials for my website: each one 1–2 sentences, with the customer's first name and what I did for them. Don't invent anything — only use words they actually wrote.

**9.6 Monthly review summary**
> Here are the reviews I received this month: [paste them with star ratings]. Summarise the themes: what customers keep praising, what keeps coming up as a problem, my average rating, and the one thing I should fix first based on what they said.

**9.7 Respond to a public complaint on social media**
> Someone posted this complaint about my business on [Facebook / Google / X]: "[paste the complaint]". Draft a public reply that acknowledges it quickly, apologises, takes the detailed conversation offline (ask them to DM me or email [address]), and doesn't argue in public. Under 80 words.

**9.8 Ask for a review at the right moment**
> I want to ask customers for reviews but I never know when. My typical job is [describe the job and how it ends]. Tell me the best moment to ask, the best channel to ask on, and give me the exact short message to send. Keep it simple enough that I'll actually do it every time.

**9.9 Fix the issue behind a bad review**
> I got a bad review about [the issue]. Here's what happened: [brief background]. Give me a short action plan to fix the root cause so it doesn't happen again: what to change, who needs to know, and how I'll know it's fixed. Three steps, practical, no management-speak.

**9.10 Review request follow-up**
> I asked [customer name] for a review on [date] after [job/service] and they haven't left one yet. Write a short, gentle follow-up message reminding them, with the link again: [review link]. One nudge only — if they don't respond, I won't ask again. Under 50 words.

---

## 10 — Team & hiring admin

**10.1 Job advert for a role**
> Write a job advert for a [role] at my [type of business] in [area]. The job involves [main duties], the hours are [hours], the pay is [pay/rate], and I need someone who [key qualities]. Keep it plain and honest — say what the job actually is, not corporate fluff. Under 200 words, and end with how to apply: [how to apply].

**10.2 Interview questions for a role**
> I'm interviewing for a [role] at my [type of business]. Give me 8 interview questions: 3 about their experience, 3 about how they'd handle real situations in this job ([give 1–2 example situations]), and 2 that show me what they're like to work with. For each question, tell me what a good answer sounds like.

**10.3 Shortlist candidates from CV summaries**
> Here are short summaries of the people who applied for [role]: [paste a few lines on each — experience, skills, location, notes]. Rank them into three groups: interview, maybe, and no. For each person, give me one line on why. Flag anyone whose CV doesn't match what I asked for in the advert: [key requirements].

**10.4 Kind rejection message**
> Write a short, kind rejection message for a candidate who interviewed for [role] but didn't get it. Thank them for their time, be honest that someone else was a closer fit, and wish them well. Human, not a template, under 80 words.

**10.5 Offer message for the chosen candidate**
> Write a message offering [candidate name] the [role] job. Include the start date ([date]), the hours ([hours]), the pay ([pay]), and what they need to bring/send before day one ([documents/details]). Warm and clear, and ask them to confirm by [date].

**10.6 First-day plan for a new starter**
> A new starter, [name], begins on [date] as a [role] at my [type of business]. Give me a first-day plan: what to show them, who to introduce them to, what they should do by lunchtime, and what I should check at the end of the day. Practical, one page.

**10.7 Shift rota message for the team**
> Here is next week's rota: [paste who works when]. Turn it into a short, clear message I can send to the team on [WhatsApp / text / email], with each person's shifts easy to scan, and a line asking them to flag any problems by [day/time]. Then flag any gaps or clashes you can see in the rota.

**10.8 Team update for the week ahead**
> Here is what's happening this week: [paste jobs, deadlines, changes, notes]. Turn it into a short team update for [WhatsApp / email]: what's on, what's changed, and anything anyone needs to know. Under 150 words, plain English, no management-speak.

**10.9 Performance check-in questions**
> I'm doing a check-in with [team member name], who does [role]. Give me 6 questions to ask that will tell me: how they're finding the work, what's getting in their way, what they'd change, and whether they're happy. The questions should feel like a conversation, not an appraisal form.

**10.10 Handover notes template**
> [Team member name] is going on holiday from [date] to [date]. Their work covers [responsibilities]. Give me a handover template for them to fill in before they go: what's in progress, what needs doing while they're away, who to contact about what, and anything that can't wait. One page, simple headings.

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